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Policies

Store Return Policy

 We are very committed to serving our customers, so we back up our products 100%.

We are so sure you will love them and enjoy vaping with them, that we have no problems exchanging or refunding if there is a problem.

 Exchanges or returns: 

Unused products (excluding e-liquids and personal accessories such as mouthpieces, but not limited to) purchased at Lets Vape store, may be exchanged or returned if presented with receipt within 15 days from the date of purchase.

We will not accept product exchanges or returns that are: altered, used, and/or items purchased on sale.

Warranty:

All products from Lets Vape are sold with 30 days warranty against manufacturing defects.

 Warranty exclusions:

 Our warranty excludes usage-based defects caused by mistreatment and/or misuse of products.

Examples of mistreatment and/or misuse but not limited to:

  • Dropped or disassembled batteries and coil/heads
  • Batteries broken or bent (usually caused by placing in pockets and sitting down)
  • Water damage. 

 

YOU MUST BE OVER THE AGE OF 18 YEARS TO BUY AND OR USE ANY LETS VAPE PRODUCT. Nicotine is a highly addictive substance derived from the tobacco plant. Our products do not treat, diagnose, or cure any disease, physical ailment, or condition. If you are allergic to nicotine or any combination of inhalants, if you are pregnant or breast-feeding, or if you have a heart-condition, diabetes, high blood pressure or asthma, consult your physician before using Lets Vape nicotine sold products. Just like traditional tobacco cigarettes, Lets Vape  Electronic Cigarettes are not approved by the American FDA. CALIFORNIA PROPOSITION 65 Warning: This product contains nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm. 

YOU MUST BE OVER THE AGE OF 18 YEARS TO BUY AND OR USE ANY LETS VAPE PRODUCT. Nicotine is a highly addictive substance derived from the tobacco plant. Our products do not treat, diagnose, or cure any disease, physical ailment, or condition. If you are allergic to nicotine or any combination of inhalants, if you are pregnant or breast-feeding, or if you have a heart-condition, diabetes, high blood pressure or asthma, consult your physician before using Lets Vape nicotine sold products. Just like traditional tobacco cigarettes, Lets Vape Electronic Cigarettes are not approved by the American FDA. CALIFORNIA PROPOSITION 65 Warning: This product contains nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm.